Customer Name / Organization: Project Name: Project Start Date: Project End Date: Your Name: Your Email Address: Describe the quality of customer service received: If unsatisfactory, please describe what happened?: The process for getting your concerns resolved was: Please describe what happened?: Deadlines: Deadlines were met on-time, on-budget Overall Performance: Overall, I am very satisfied with the way Fig Leaf Software performed (is performing) on this project Personnel are well trained: Personnel are well supervised: Personnel conducted themselves professionally: Personnel acted in my best interest: Overall, I am satisfied with Fig Leaf's personnel: Consultant Satisfaction Rationale: What would be the primary reason for being very satisfied with Fig Leaf consultants? New Projects: Compared to how you felt about Fig Leaf before this project, what would you say is the likelihood of completing another project with Fig Leaf now? Overall value: Considering the overall value of the project you paid for, was it Comments: Any other comments about our consulting group? Please list any product(s) sold to you by Fig Leaf: Please describe any issues with the product(s): Please rate the following Overall Quality: Value: Purchase Experience: Installation or First Use Experience: Usage Experience: After purchase service (warranty, bug fixes, etc): Will you recommend the product(s) to others: Rate vendor customer service: If you contacted the product vendor's customer service, were your problems resolved to your complete satisfaction? Additional Comments: If you have additional comments about your experience with the products sold that have not been addressed in the survey, please enter them here
