The National Park Service is a bureau of the Department of the Interior. The organization has approximately 20,000 professionals that help run the more than 84 million acres of national parks, monuments, battlefields, military parks, historical parks, historic sites, lakeshores, seashores, recreational areas, scenic rivers, hiking trails and the White House.

The National Park Service was seeking a way to simplify their existing complicated and cumbersome website content updating process with their over 450 individual park websites. The National Park Service selected Fig Leaf Software to help their internal team implement and launch a new content management system (CMS), CommonSpot made by PaperThin, Inc.

Fig Leaf Software helped the National Park Service to customize and implement their new content management system. The experts at Fig Leaf Software developed customized code across 30 servers to benefit the entire organization for both the state and regional levels. The customizations that Fig Leaf Software helped to develop included features that optimized the site run to faster with caching, enabled regional access authority, and streamlined the user-community feedback process for better usability. The solution leveraged Fig Leaf Software’s technical expertise in ColdFusion 7, Apache version 2, SQL 2005, Linux and Windows.

Not only did Fig Leaf Software help implement and customize the CMS, but Fig Leaf also trained the National Park Service’s trainers to ensure a smooth rollout. The NPS trainers then trained the more than 1,000 professionals responsible for updating the over 750,000 pieces of web content pages. Fig Leaf Software provides supplemental staffing to NPS as well as providing ongoing maintenance and support to the National Park Service.

The National Park Service website project is one of the largest ColdFusion implementations with over 15 million hits per day and over half a billion website visitors per month. The National Park Service’s websites are now easier to manage and control. Fig Leaf Software helped to improve the National Park Service’s internal processes by simplifying the website maintenance process, establishing efficient content management workflow and enabling ubiquitous browser-based updating for authorized users nationwide. The results enabled the National Park Service to easily update, produce, publish and maintain information in a timelier manner for their stakeholders and the public at large.